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Frequently Asked Questions
Please read our FAQ before sending us a message.
USA (Within the 48 contiguous States)
- FREE STANDARD SHIPPING for orders over $99 (5-10 business days) - FREE
- FLAT RATE STANDARD SHIPPING (5-10 business days) - $6.95
- PRIORITY SHIPPING (2-4 business days) - $10.95
- EXPEDITED SHIPPING (1-3 business days) - $24.95
Priority and Expedited orders placed after 3:30 p.m. EST will ship the following business day.
HAWAII, ALASKA, PUERTO RICO, GUAM, APO/AFO
- PRIORITY SHIPPING (5-6 business days) - $14.95
We now offer International Flat Rate Shipping via the U.S. Postal Service.
- Canada - $29.95
- International - $45.95
Most orders are processed and shipped within 1-2 business days and will arrive within 3-10 days after shipping, depending on weight and destination. We will e-mail you with a tracking number once your order ships. Please contact us if you would like an estimate of when your package will arrive.
On an individual basis.
All toys except the ones in "Our own creations" category are imported directly from manufacturers in Russia and Ukraine. We are one of the few companies that keep stock of these toys here in the US which gives us a big advantage. You can have your order delivered to you within days, not weeks or months.
All toys are handmade and hand-painted so some variations in paint, fabric or cuts in wood is normal.
Not at the moment although we are an often visitor at fairs in NJ. Keep an eye on our Blog pages and Facebook to see any upcoming events we'll be visiting.
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